terms & conditions
Chop takes great pride in its reputation for quality and are happy to provide you with a credit or an exchange for full priced items, only when:
• The goods are in saleable condition, in their original packaging with all
tags still intact.
• The goods have not been damaged, opened or used.
• The goods are returned within 14 day of purchase date
• The original invoice as proof of purchase is provided.
Chop will always provide you with a credit at our discretion for items
• Are faulty (unless caused by you)
• Are different to the goods that you ordered
All returns and exchanges must be returned to Chop within 14 days
to be eligible for a credit. Items are only exchanged subject to availability.
Return Shipping must be prepaid and by a traceable method to ensure safe
and documented delivery. Chop takes no responsibility for missing
incoming deliveries. Return shipping costs are at the expense of the
Chop will reimburse any document shipping charges for return of
goods that have been deemed faulty.
Please note sale items are final sale and cannot be returned for a credit or
exchange unless deemed faulty. Please further note that we are not
obliged to accept returns simply if you have changed your mind or no
longer want the goods.